1. Choose ‘Beneficiaries’ from the left-hand menu bar. If you’re on a mobile device, open the menu bar by tapping on the ‘Menu’ icon near the Absa logo.

2. If you don’t see the beneficiary you’re looking for, enter their name into the search box.

3. Click or tap the ‘Resend notice’ icon on the relevant beneficiary to see a list of payments you’ve made to them.

4. Once you’ve found the payment you want to resend, click or tap the ‘Resend notice’ button.

5. Choose if you want the notice to yourself sent via SMS, email or fax. Choose 'None' if you don't want to resend the notice to yourself.

6. Choose if you want the notice to your beneficiary sent via SMS, email or fax. Choose 'None' if you don't want to resend the notice to your beneficiary.

7. Click or tap ‘Next’ and then ‘Confirm’ and send the proof to support@companyinn.co.za

Having trouble? contact ABSA support: 0860 008 600